Privacy Policy

Dentalink IPA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information (PII) from you when you:

• Register on our website
• Fill out a contact form
• Subscribe to a newsletter
• Participate in a survey or marketing communication
• Use live chat or customer support services
• Provide information for membership registration

This information may include, but is not limited to:

• Name
• Email address
• Mailing address
• Phone number
• Practice details

1.2 Non-Personal Information

We may also collect non-personal information such as:

• Browser type and version
• Device type
• IP address
• Website usage data through analytics tools

2. How We Use Your Information

We use the collected information to:

• Improve our website and services
• Process membership registrations and service requests
• Provide customer support
• Send newsletters, promotions, and marketing materials (only if opted in)
• Conduct surveys to improve user experience
• Monitor website activity for security purposes

3. Cookies and Tracking Technologies

3.1 Do We Use Cookies?

Yes. Cookies are small data files stored on your device to enhance your browsing experience. We use cookies to:

• Remember your login details for convenience
• Track site traffic and user interactions
• Improve website functionality

3.2 How to Manage Cookies

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are turned off.

4. Data Sharing and Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties unless required by law or to fulfill services through:

• Website hosting providers
• Payment processors (if applicable)
• Vendor partners for membership-related services

All third-party partners are required to keep your information confidential.

5. Embedded Content and Third-Party Links

Our website may include embedded content (e.g., videos, images, articles) from third-party websites. These websites may collect data about you, use cookies, and track your interaction with the content.

We may also provide links to third-party websites. We are not responsible for their privacy policies or data practices.

6. Google and Advertising

We use Google Analytics and may implement:

• Google AdSense for targeted advertising
• Google Display Network Impression Reporting
• Demographics and Interests Reporting

Users can opt out of Google’s tracking by adjusting their Google Ad Settings or using the Google Analytics Opt-Out Browser Add-on.

7. Data Retention

We retain your personal data only as long as necessary for legal and business purposes.

• User comments and associated data are stored indefinitely.
• Member account information is retained as long as the account remains active.
• You may request data deletion at any time.

8. Security Measures

We take precautions to protect your information, including:

• Regular malware scanning
• Secure hosting providers
• Restricted access to personal data

However, no online transmission is 100% secure. We encourage users to take their own precautions, such as using strong passwords.

9. Do Not Track (DNT) Signals

We honor Do Not Track (DNT) signals and do not plant cookies or use tracking technologies when a DNT browser setting is enabled.

10. Children’s Online Privacy Protection (COPPA Compliance)

We do not knowingly collect personal information from children under 13 years old. If we become aware of such data, we will delete it immediately.

11. SMS Messaging Policy

By providing your phone number, you agree to receive SMS notifications from Dentalink IPA related to membership updates, promotions, or service information.

• How to Opt-In: Users must explicitly provide consent to receive SMS messages.
• How to Opt-Out: You can unsubscribe at any time by texting STOP to our SMS service.
• Third-Party Sharing: We only share phone numbers with our SMS provider and do not sell or transfer them elsewhere.

12. California Online Privacy Protection Act (CalOPPA)

Under CalOPPA, users can visit our site anonymously. Once this privacy policy is created, we will:

• Add a Privacy Policy link on our homepage
• Clearly display the policy’s effective date
• Notify users of any privacy policy updates

13. CAN-SPAM Act Compliance

We comply with the CAN-SPAM Act, which sets rules for commercial emails and marketing communications.

Users can opt out of emails by:

• Clicking the unsubscribe link at the bottom of any email
• Contacting us directly at contact@dentalinkipa.com

14. Your Rights Over Your Data

You have the right to:

• Request an export of your personal data
• Request that we delete your personal information (except data required for legal or security purposes)
• Modify your information in your member account settings

To make a request, please contact us via our Contact Page.

15. Data Breach Policy

In case of a data breach:

• We will notify affected users via email within 7 business days.
• We will provide an in-site notification of the breach.

We also comply with Fair Information Practices, ensuring that users have the right to legally pursue recourse if their data is misused.

16. Contact Information

If you have any questions about this Privacy Policy, please contact us through our Contact Page.

Email: contact@dentalinkipa.com